Primehome Warranty
Understand coverage, register your product, and prepare the information needed for support.
Warranty support made clearer
Warranty duration and coverage vary by product and model. The warranty card supplied with the product and the original invoice are the controlling documents.
- Register eligible products after purchase.
- Keep the invoice, serial number, and warranty card.
- Follow installation and usage instructions in the manual.
- Use authorized service for repairs covered by warranty.
Need warranty assistance?
Submit a service request with your model, serial number, and proof of purchase details.
Request ServiceWarranty FAQs
Keep the original invoice, product model, serial number, purchase date, and warranty card. Registering the product makes these details easier to verify.
Damage caused by misuse, unauthorized repair, unsuitable voltage, external damage, consumable parts, and installation that does not follow the manual may be excluded. The product warranty card contains the final terms.
Use the Service Request page with your contact and product details. The support team will contact you with the next step.
